Nutricity Returns Policy

Need to make a return?

No need to worry! New condition items can be returned to us for any reason within 30 days from the delivery date with no restocking fee (you simply pay the return shipping)! Be sure to send us an email at cs@nutricity.com to obtain an RMA. You will be contacted by one of our representatives once they process your return.

Returns can be sent to the following address:

Nutricity
Attn: Returns
9419 E San Salvador Drive #102
Scottsdale, AZ 85258

Are there any restrictions or refund deductions for returns?

Used, opened Items and orders that are no longer within the returns window are not eligible for return. Expedited and international shipping charges are non-refundable, and we are unable to refund orders that do not reach our returns department.

How long will it take to receive a refund?

Refunds are issued upon receiving your returned package. We will be certain to contact you once we get it! Refund payments will be issued promptly, but may vary depending on your bank and payment method.

Have an issue with your order? Questions not answered here?

We are here to help! Let us know how we can assist you, and we’ll be certain to quickly resolve the matter. Simply, email us at cs@nutricity.com. We will do our best to resolve issues quickly and to your satisfaction.

What is your policy on product shelf life?

Product shelf life is guaranteed to be a minimum of 30 days from the delivery date.

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